Privacy Policy
Effective Date: October 19, 2025
Turtle Tracks Co. (“we,” “our,” or “us”) is committed to protecting the privacy of individuals whose personal information we collect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website https://www.turtletracksco.ca/.
We comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and, where relevant, Ontario privacy requirements.
Information We Collect
When you use our website, we may collect:
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Personal Information You Provide: such as your name, email address, and payment information when you make a donation through our Wix donation campaign feature.
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Automatically Collected Information: such as your IP address, browser type, device information, and website usage data collected through Wix’s hosting services and cookies.
How We Use Your Information
We collect and use your information to:
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Process and acknowledge donations.
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Communicate with you about Turtle Tracks Co. if you provide your contact details.
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Maintain and improve our website and services.
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Meet our legal and regulatory obligations in Canada.
Sharing of Information
We do not sell or rent your personal information. We may share information only as necessary:
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With Wix, our website host and donation platform provider, to process donations and operate the website.
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With service providers engaged to support our operations, who are bound by confidentiality obligations.
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As required or permitted by Canadian law (for example, in response to legal processes).
Donations and Payments
Donations made through our website are processed securely through Wix and its third-party payment providers. We do not collect or store full payment details. Please refer to Wix’s Privacy Policy for details on how they handle payment data.
Cookies and Tracking Technologies
Our website, hosted on Wix, may use cookies and similar technologies to provide functionality and analyse usage. You may disable cookies through your browser settings, but this may affect the functionality of the Site.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes set out in this policy or as required by Canadian law.
Your Rights
You have the right to:
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Access the personal information we hold about you.
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Request corrections to your personal information.
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Withdraw consent to our use of your information, subject to legal or contractual restrictions.
To exercise these rights, please contact us at the email below.
Security
We take reasonable steps, consistent with industry standards in Canada, to protect personal information in our custody and control. However, no method of transmission or storage is completely secure.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with the updated effective date.
Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact us via email or by sending us a message using the form below.