Refund Policy

At Turtle Tracks Co., we take pride in the quality of our cookie mixes and the care we put into preparing each one. Because our products are food-based and sold in person at holiday and farmers’ markets, all sales are final and we do not offer refunds or exchanges.

That said, your satisfaction matters to us. If you experience any issues with your purchase, please contact us via email or by using the form below to send us message directly.​

​

We will review your concern and do our best to make it right.